| Issue ID | 1027409 |
| Internal NHTSA # | 10555485 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 09/12/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Three times reported feeling a rattle in the steering on right turn ln rough road to toyota service dept. Three times they deny saying 3 people (including the service manager) drove it and didn't feel anything. I told them that when there's more weight on the front end, like braking downhill and turning right can feel it more. But the tested on flat ground in the area of motor imports downtown honolulu. I even reported in earlier servicing that the car drifts from side to side on the freeway. As if the steering is loose. And they test drove and said it was fine. This is the last day of my warranty and i googled the problem to find others with the same problem and even a diagram of the fix on: http://www. Underhoodservice. Com/article/110175/tech_tips_toyota_tacoma_makes_rattling_noises_on_rough_roads. Aspx . This shows that in 2012 they fixed it on some toyota's: a newly designed steering intermediate shaft (p/n 45220-04020) has been made available to address this condition, but that's 2012. My car is a 2010 before the fix. The solution is to install a steering wheel holder. Other reports at http://www. Edmunds. Com/toyota/venza/2009/consumer-reviews/2009-venza-steering-column-rattle. Html? Style=101109188&sub=&reviewid=4641729. Show that the problem is about $1500 to fix and somebody even had a steering column failure. |
| Vehicle Mileage at Failure | 20415 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HONOLULU, HI |
| VIN pattern | JTEZK3EH9A2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |