| Issue ID | 1224016 |
| Internal NHTSA # | 10778062 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 10/12/14 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 toyota highlander. The contact stated that the vehicle was taken to the dealer to receive a recall repair for nhtsa campaign number: 14v743000 (seats), but the remedy did not provide a permanent repair. The dealer would only disconnect the heaters with copper strand heating elements. The contact had extensive back pains and used the feature daily to prevent the back pains. The contact indicated that without the option of the seat heater, she would experience back pains while operating the vehicle. The manufacturer was notified of the failure. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RALEIGH , NC |
| VIN pattern | JTEBK3EH7A2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |