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2010 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects

Issue ID	1170513
Internal NHTSA #	10702118
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2010
File date	05/01/13
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	In january of 2013, i took my highlander into a dealer's service department to diagnose a problem with my driver's side front automatic lock, which had completely stopped working at around 46,000 miles. This means i had to physically press the lock as not even the key would work. I had to open the passenger side door, crawl across the seat, & unlock the driver's side door in order to get in my car. I was told by the dealer that the problem was the door lock actuator, which went out, & it was no longer under warranty. Rather than paying $575 at the dealer, i found a mechanic that ordered the part & replaced the actuator for less than $400. Less than three months later, at just over 50,000 miles & only 2. 5 years of owning the car, the front passenger side actuator went out. Needless to say, i had some words with the dealer, & they agreed to do a one-time "courtesy" fix, replacing it at no cost. Over the next few months, both of the rear door actuators went out. Not wanting to spend $800+ to replace the actuators, i decided to live with risk & annoyance this caused, hoping there'd soon be a recall. Well, here we are in march 2015, & at 87,000 miles, guess what? The front driver's side actuator is going out again. Searching the web for this issue, i found hundreds of similar complaints from other toyota owners, over a variety of models & years. This is a huge safety issue & toyota needs to recall all affected vehicles. I can come up with at least a dozen scenarios where this issue could cause serious harm to the car's occupants. If i can't get to my child in the back seat because i've been in a wreck & door is locked; if i am car-jacked b/c the door wouldn't lock; if i have to enter through the passenger's side to unlock my door and x/y/z happens... I've already locked myself out due to this issue (car thinks doors are unlocked & won't warn me my keys are inside)! Help!
Vehicle Mileage at Failure	46000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CUMMING, GA
VIN pattern	5TDYK3EH3ASXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ1HZPB162551 KMHST81CBEU281665 WDB4633031X185603 WDD2050872R433588 JTEGD20V250048273 1C6RR7LT4FS727528 WDB9340321L750673 TMAJE812DNJ115131 1GTHK23U75F973436 1FTSW20P26EC34099 4JGAB54E21A247187 WDANHCAA69L443937

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2010 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects, Recalls and Failures

2010 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?