| Issue ID | 811305 |
| Internal NHTSA # | 10351233 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2009 |
| File date | 11/09/09 |
| Component | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500. The consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down. The consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10 the consumer stated the seat belt wrapped tightly around her throat. The front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked. The accelerator pedal no longer stays in place and the steering wheel turned in different directions. Updated 07/07/11. *jb |
| Vehicle Mileage at Failure | 400 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | HENDERSON, NC |
| VIN pattern | JTEDA41A692XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 11/08/09 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA SCION |
| Dealer's telephone number | 919-878-5900 |
| Dealer's city | RALEIGH |
| Dealer's state code | NC |
| Dealer's ZIP code | 27616 |