2009 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2009 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2009 structure body and complaints other owners have filed.
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2009 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects

 Issue ID1255253
 Internal NHTSA #10821332
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelHIGHLANDER
 Model Year2009
 File date09/02/15
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemThe power back door/liftgate does not close properly. The read door of the highlander would come within an inch of closing when you operated the powered close function and stop, requiring a physical nudge to completely engage the lock and close. This went on for about a year until one day there was a loud crunching noise when it was closed and would not open. After searching the internet for solutions and finding this is an extremely common problem (even several websites dedicated to forming class action lawsuits) including toyota issuing t-sb-0091-12, i called toyota's help line where i was very rudely told that since the warrantee was over, they would not cover any of it. We have a 1 year old baby and we got this car with that in mind. We currently have no access to the trunk and cannot fit her stroller in through the window. We are now faced with a several thousand dollar repair! I disassembled the part myself to find out that the metal gear about 1/2 an inch thick had sheared off and broken - exactly as shown in figure 2 of their official bulletin. Toyota tried to blame us for the failure saying we probably tried to close the door on cargo (we did not) and that this is not a known issue (why would they issue a tsb if this was not a frequent issue?). From research on the internet, there appears to be many many people with this problem and unfortunately for us, our occurred outside of the warrantee period so we are left with little recourse. I think it would be appropriate for toyota to extend coverage for this common issue since its failure makes the trunk unusable and because it has such a common occurrence. Tsb: http://media. Fixed-ops. Com/toy_servicebulletins/sb0091t12. Pdf
 Vehicle Mileage at Failure45000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateHOUSTON, TX
VIN pattern JTEDS43A292XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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