This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2009 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2009 structure body and complaints other owners have filed.

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2009 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects

Issue ID	1056209
Internal NHTSA #	10578574
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2009
File date	05/04/14
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	The rear hatch in my 2009 toyota highlander stopped working - without misuse or handling on my part. After pushing the automatic close button, there was a loud clunk sound. There was nothing obstructing the back area. The back door/hatch would not open, nor could i close it. I immediately drove it to the dealership - on a saturday. I was afraid my back door was going to fly open. They were able to close the hatch but it cannot be opened. The technician confirmed that they had seen a lot of these and said toyota would take care of it. He said the problem is the hinges were bending and therefore causing the door not to shut. I was asked to return on monday. After a diagnostic test, the service manager confirmed that the hinges were bent and i would need a whole new door. The total cost of the problem could be close to $3,000 (depends on whether the motor can be salvaged). I was also told this is my responsibility since i am out of the 3yr/36k mile warranty (59k miles). There has been a tsb issued for this same problem, but as he pointed out, it is for malfunction within the timeframe. I have not been successful with toyota usa, but will continue to pursue this. This is a know defect and should be a recall issue or at the very least, an extension on the time associated with the tsb. Toyota is replacing the subpar hinges with better ones. An issue is an issue - even if it doesn't happen within a timeframe. I have done nothing to cause this issue. And now because toyota used subpar hinges, i have to pay $3k!
Vehicle Mileage at Failure	59900
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RICHMOND, VA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHST81CBEU281665 WDB4633031X185603 WDD2050872R433588 JTEGD20V250048273 1C6RR7LT4FS727528 WDB9340321L750673 TMAJE812DNJ115131 1GTHK23U75F973436 1FTSW20P26EC34099 4JGAB54E21A247187 WDANHCAA69L443937 ZD3EH1006P0100076

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2009 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects, Recalls and Failures

2009 Toyota HIGHLANDER Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?