| Issue ID | 1655492 |
| Internal NHTSA # | 11320422 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2009 |
| File date | 19/03/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 toyota highlander. The contact stated that while reversing out of the driveway, the steering ceased. The contact stated that added effort was needed to turn the steering wheel. The contact stated that there was no evidence of a power steering fluid leak. Toyota of ashland (3503 winchester ave, ashland, ky 41101 606-744-2727) was contacted and the contact was informed that the vehicle was equipped with an electronic power steering. The contact was informed that the wiring harness and steering module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 127,000. *bf*tp |
| Vehicle Mileage at Failure | 127000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | ASHLAND, KY |
| VIN pattern | JTEES41A392XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA OF ASHLAND |
| Dealer's telephone number | 606-744-2727 |
| Dealer's city | ASHLAND |
| Dealer's state code | KY |
| Dealer's ZIP code | 41101 |