| Issue ID | 1506970 |
| Internal NHTSA # | 11141895 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2009 |
| File date | 02/08/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 2009 toyota highlander limited door actuators have all broke, been replaced and broke again. Some are being replaced for the 3rd time since i owed the vehicle (making it the 4th lock on the car). At the moment only 1 door lock works and i have to climb across to open the other doors. I am extremely concerned that they will all break and i will not be able to get my daughter out of the car. I started contacting toyota in 2013 when they all started breaking. I also can not open the car with the key. 8/2012- drivers lock and actuator replaced and window 6/2013- right rear door actuator replaced 7/2013- passenger door actuator replaced 3/2014- left rear door actuator replaced 4/2014- drivers lock actuator replaced (again) 5/2014- right rear door actuator replaced (again) 2015- left rear actuator broke again this time my extended warranty is up and they want 600 to fix. 2016- passenger actuator broke 9/2018- drivers actuator broke for the 3rd time. I am left with leaving the car unlocked and hoping no one goes in or climb across my vehicle. I have contacted toyota numerous times to try and get them to help and they havent done anything but tell me i'm now out warranty even though i contacted them regarding the issues before my extended warranty was up. |
| Vehicle Mileage at Failure | 47236 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | JTEES42A192XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |