| Issue ID | 1350755 |
| Internal NHTSA # | 10946865 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2009 |
| File date | 19/01/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My vehicle has an issue with the door locks which is a safety concern, the power door lock actuators have repeatedly failed on my vehicle. Each of the four door lock actuators have been replaced and several multiple times. The most recent was a drivers (left) side rear which was replaced in march 2014 and failed again. This makes the 6th or 7th time an actuator has failed on my vehicle. The cost to replace these is approximately $600. However my biggest concern is that the vehicle is unlocked when i believe it is locked. This is a worry both when transporting young children (who can open the door as child safety locks are inoperative) and potential unauthorized access or theft of the vehicle. I opened a case with toyota #1701210527. Toyota refuse to continue to assist with this or determine why my vehicle repeatedly has door lock actuators fail. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALLWIN, MO |
| VIN pattern | JTEES41A992XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |