| Issue ID | 842075 |
| Internal NHTSA # | 10379953 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 09/06/10 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 6/9/2010 asked dealer to ck. Vehicle b/c air vents were throwing out white substance. Dealer said the cabin filter was contaminated and replaced at 27,180 miles. On 12/9/2010 31,109 miles returned to dealer with same complaint white substance through vents. Same response, cabin filter. I said how could filter be the problem after just 3929 miles, 6 mo service. Dealer checked with toyota no record of issues here. We also own a 2007 lexus and had the same problem. On 1/14/2011 lexus service replaced the evaporater core with updated part as per tsb 0032-28. Lexus said toyota dealer should do the same. Toyota dealer has refused to replace. My concern, warranty expires in march 2011 and still having the problem. Cannot continue to replace costly cabin filter. What should i do to get the repair completed? |
| Vehicle Mileage at Failure | 27180 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONROE TOWNSHIP, NJ |
| VIN pattern | JTEES43A582XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |