| Issue ID | 746004 |
| Internal NHTSA # | 10291016 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 02/11/09 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | I own a 2008 toyota highlander limited. After driving 25k miles, i noticed a vibration in my steering. I then noticed my tires tread on all 4 tires worn down to almost 2/32" of tread depth remaining. I have original tires: open country a20 p 245/55r19 103s. I called toyo tire consumer relations dept. And they said there is no mileage warranty on the original equipment. They offer 30% discount on new set of tires installed at tire dealer center. New tires, after discount will cost about $900, but they on the back order and become available only by the end of december 2009. I forced to keep driving my car with bad tires. They don't offer any replacement tires for this odd size, manufactured only for this car. These tires create a hazard to me, my family and public safety, especially driving in the north-east areas. I have never had a new vehicle that need new tires when it is barely two years old. I try to replace this tires before i have an incident. I have noticed numerous complaints about these tires on various web sites. All toyota highlander owners very disappointed and lost. Many try to change tire size to more common used, which will void power-train warranty and could create more of safety problems. I hope you find this situation very disturbing and potentially safety hazardous and will lead to your investigation and correction. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUCKAHOE, NY |
| VIN pattern | JTEES42A982XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |