| Issue ID | 715027 |
| Internal NHTSA # | 10260844 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 02/03/09 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | On march 2, 2009 i rented a suv from hertz at the salt lake city airport. Upon picking up the car i commented to the person checking me out that the tire tread depth looked very low for an suv that would be used in the snow. She said she would make note of it. When i arrived at my destination 230 miles away i used a penny to check the depth. I called hertz to ask for assistance to get the tires replaced. Roadside assistance said there was a goodyear dealer in the city i was in but would have to get approval. The manager at the hertz in slc said he would not approve new tires. I stopped at a toyota dealer who checked the tire tread depth, the depth ranged from 2/32 to 3/32, the service manager stated the tires were unsafe. Should the nhstb investigate car rental companies who may be placing the safety of customers at risk to save money? |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANDY, UT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |