| Issue ID | 964380 |
| Internal NHTSA # | 10497997 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 10/01/09 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | The right front brake of my 2008 toyota highlander popped loudly when i backed up. It sounded and felt like the brake locked up. This problem seemed to have already existed since the day i purchased the brand-new vehicle in december 2008, and it got worse and worse. Therefore, i took the vehicle to a toyota dealer for inspection and the they said, "there is nothing wrong with the brake. It is normal and is just that the break is shifting." however, i asked them why the popping sound "only" came from the right front brake. They avoided my question and did not answer. As my concerns over the brake grew more and more, i took my vehicle to the same dealer again, but they said, "my vehicle is out of warranty and i have to pay $45 to have it re-checked." i told them that when my vehicle was inspected for the problem the first time, it was still under warranty, and the problem never went away; instead, it became even worse. However, they still insisted that i had to pay in order to have it inspected again. I was so disappointed i left the dealership. At the time of this writing, the right front brake still makes a loud, annoying popping sound when i back up my vehicle, which makes me worry that the brake could malfunction anytime when i am on the road. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RUSSELLVILLE, AR |
| VIN pattern | JTEDS42A482XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |