| Issue ID | 854177 |
| Internal NHTSA # | 10396717 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 18/08/10 |
| Component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 toyota highlander. The contact depressed the tailgate locking mechanism and while exiting a parking lot, the tailgate independently unlocked causing items to fall out of the vehicle. The contact stated that the electrical tailgate locking mechanisms failed and the contact would have to manually lock the tailgate. The vehicle was taken to the dealer and the dealer advised that the hinges on the tailgate would need to be replaced. The dealer replaced all of the hinges and latches but the failure was not corrected. The manufacturer was contacted and advised that there was not a repair that would permanently correct the issue. The dealer stated that they would replace the hinges at their expense for up to seven years or 70,000 miles. The failure mileage was 11,000. |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HOCKESSIN, DE |
| VIN pattern | JTEES42A792XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |