| Issue ID | 1710983 |
| Internal NHTSA # | 11383381 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 12/12/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was driving my vehicle on a short trip on the highway with my eight year old daughter when a hose on the engine oil cooling assembly burst. This resulted in all of the oil in the vehicle being drained in a very short amount of time. No warning light came on as a result of this. I didn't discover the issue until pulling back into my driveway in which there is an incline. Then the light indicating low oil pressure finally came on. I opened the hood and found the dipstick to be completely dry. I also found a slow drip of oil under the car (only slow since it was only a small amount of oil remaining). I then discovered that the entire undercarriage of the vehicle as well as the back hatch of the vehicle were covered with oil. My daughter and i are very fortunate that the oil that covered the vehicle did not catch fire and as far as i know the oil slick on the highway did not cause any accidents. I am now being told by toyota that this is a known issue, but it is not listed as a recall. Not only did their known engineering issue put my family and other families' lives in danger, they are also not willing to pay for the repairs of the damage to the vehicle that their known defect caused. There is a "warranty enhancement" that was issued by toyota for this defect. According to toyota the warranty enhancement notice was issued to the previous owner of my vehicle and i was not made aware of the issue. I have also had other work performed at the dealership since then and was never made aware of the defect or warranty enhancement. I am trying to understand how a manufacturer can know a defect exists that can potentially cause engine seizure, fire and accidents, but not issue a recall. Instead they limit the notice to a "warranty enhancement" which isn't caught by the dealership from a vin check. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUSTIN, TX |
| VIN pattern | JTEES43A782XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |