| Issue ID | 1648018 |
| Internal NHTSA # | 11311913 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 21/02/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The engine oil cooler pipe on my 2008 highlander was defective and leaked at 124,000 mile/12 years (in feb 2020). Happened while i was on a highway & smoke in my cabin. Toyota has set a limit of extended limited warranty (lcs-ze2) to fix this defect but only if it occurs at < (or equal) 10 yrs or 150,000 miles. Many reports on the web indicate cars past the toyota arbitrary cut offs for time and miles. This is a serious safety defect/risk because all of the oil could leak out from a defective pipe & engine could catch fire or freeze. I had smoke in the cabin and a low oil pressure warning light. Of note, my car was serviced (oil change) and a multipoint inspection by toyota 3 weeks prior to oil leak (in jan 2020) and the oil leak was not noted. This means that the leak occurred recently and well past the arbitrary time interval/mileage limit set by toyota. At no time did my toyota dealer notify me regarding the extended warranty enhancement or that this could e a problem or nor did my toyota dealer specifically look for this problem on my car during inspection. A full scale recall is required for this defect, not a limited warranty enhancement letter. Attached are 1- the invoice to fix the oil engine pipe leak 2- the inspection from toyota dealer with no evidence of an oil leak (jan 2020) 3-warranty & webchat other owners complain of similar dangerous effects of the oil leak and expensive repairs that occurred past the toyota arbitrary limits 4. Invoice documenting the oil change (jan 2020) showing no evidence of a leak when toyota set the limits on the extended warranty of 10 years or 150,000 miles, they had no idea if that would be sufficiently in length to catch all the problems. Because toyota owners keep their vehicles for a long time, these arbitrary intervals are not sufficient. Therefore a full recall is required. |
| Vehicle Mileage at Failure | 124000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW CANAAN, CT |
| VIN pattern | JTEES42A682XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |