| Issue ID | 1592584 |
| Internal NHTSA # | 11244249 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 13/08/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 2008 highlander, engine oil cooler pipe failed, dropped 4 qts of oil on the highway, which led to a slippery situation, i pulled over but a car behind me skidded through the oil and rear ended the car in front of them due to the oil left on the road impacting their safe stopping distance. This failed part was a rubber hose holding hot motor oil next to the catatlytic converter, terrible design, toyota replaced this original rubber hose with part 04004-29131 that was metal pipes not hoses. This part was eligible for a toyota extended warranty coverage (toyota warranty enhancement ze2) till 2016 or so, but i was never notified via mail of the issue, therefore did not know about it until after my car broke down. There are many documented issues of this part failing, and also many documented issues of toyota failing to notify customers due to their inability to link vin to mailing address prior to 2014. I feel that toyota didn't notify me properly, which caused an unsafe situation for me and other motorists. Had this been a recall, they would have been obligated to more formally notify customers and dealerships about this hazard, and would have to fix them all, vs. The relatively small number that they did fix. I called toyota motor corp cust service, and they told me they no longer had any financial or notification obligation for this design & safety defect as the 'warranty enhancement' had expired. Please require a recall! There are thousands of cars on the road today with this unsafe condition ready to cause problems! |
| Vehicle Mileage at Failure | 145670 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEEDHAM, MA |
| VIN pattern | JTEES42A982XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |