| Issue ID | 1233873 |
| Internal NHTSA # | 10786744 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 01/09/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I recently noticed a rattling sound out of the engine area that occurs intermittently. It typically occurs after the vehicle sits for a couple hours after it has been driven up to operating temperature. The sound happens for less than 2 seconds. The toyota dealer in our area diagnosed the issue as a failure of the intake cam gear per toyota technical service bulletin 0094-09. The service advisor stated that if the issue is left unaddressed, it could lead to complete engine failure. He also stated that the updated cam gear made by toyota does not fit the existing camshaft. This means that all 4 cam gears and two camshafts would have to be replaced which dramatically increases the labor and parts costs. I was given the following quote for the repair: part's $3748. 00 labor $2137. 00 tax $348. 00 total $6233. 00 i took the vehicle to another toyota to confirm the diagnosis and they confirmed the issue and quoted me at a similar price to do the repair. Message boards all across the internet describe a similar phenomenon. After discussing the matter with toyota corporate, they agreed to cover 50% of the parts cost, but i believe this to be unfair because their updated part intrinsically and dramatically increases the labor and parts costs. Even though only one cam gear failed, the replacement of all 4 cam gears is now necessary. |
| Vehicle Mileage at Failure | 83500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | JTEES41A782XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |