| Issue ID | 1027735 |
| Internal NHTSA # | 10555805 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 12/11/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In early november i received a recall notice from toyota instructing me to arrange for replacement of the intelligent power module. The letter indicated that this replacement is urgent and that i would be in violation of california regulations if i did not do this repair. I called my local dealer, toyota of santa cruz, the next day to schedule the appointment. I was told that toyota rations the parts for these repairs and that i would be put an a waiting list and to expect a call in 2-3 weeks. A month later i called again and was told that i was still on a waiting list and it would be 2-3 weeks at the earliest before i could schedule the repair. I feel that toyota (or the dealership) is not fulfilling its obligation to its customers by failing to supply parts for this repair in a timely manner. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANTA CRUZ, CA |
| VIN pattern | JTEEW44AX82XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |