| Issue ID | 653234 |
| Internal NHTSA # | 10210048 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2008 |
| File date | 25/11/07 |
| Component | ELECTRICAL SYSTEM: SOFTWARE |
| Product type code | VEHICLE |
| Description of the problem | Toyota highlander 2008 limited can be put in reverse with no visible or audible warning that a door is open. Resulted in backing out of garage and causing property damage. Highlander has lcd screen to display warnings and other messages to the driver. Same screen is used to show rear camera image in reverse. When car is in reverse, rear camera image supersedes warning message giving the driver the impression that all systems are go and it is ok to back-up. Toyota needs to reprogram onboard computer so that if any door is open, or if any other warnings (perhaps seatbelts) are engaged the rear camera view does not show on the lcd screen so that the warnings car be displayed. Given the lcd screen and after having the car for only two months, it is clear that drivers will look to that screen for information and not so much use the instrument panel lights. |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRENTWOOD, TN |
| VIN pattern | JTEDS42A382XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 15/08/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ALEXANDER TOYOTA |
| Dealer's telephone number | 615-790-8401 |
| Dealer's city | FRANKLIN |
| Dealer's state code | TN |
| Dealer's ZIP code | 37064 |