| Issue ID | 1239589 |
| Internal NHTSA # | 10794337 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2007 |
| File date | 15/10/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | 2007 toyota highlander hybrid limited was experiencing concerning brakes beginning to lurch forward, brake pedal stiffness, and associated noise. In short, the issue is a critical loss of assisted braking. Took it to the dealership in texas and was instructed that the abs actuator had failed. Mechanic indicated that this failure is fairly common in toyota hybirds from 07 (both highlander and camry). The highlander abs actuator component is identical to the abs actuator in the 2007 camry hybrid that was the subject of a nhtsa investigation which culminated in 2014 with toyota issuing an enhanced warranty program covering the 2007 camry hybrid (nhtsa investigation pe 14-001, conducted by kareem habib). Was informed that other owners of 2007 highlander hybrids had experienced the same problems. A quick search online shows that these issues are quite ubiquitous in the 07 hybrid models. This presents a significant safety issue. I subsequently relocated for work to the washington, dc area and called toyota to see if they would offer a fix or cover the repair. Was instructed to bring the car into a different dealership. Dealership confirmed that the issue is a faulty abs actuator (design defect) and the cost of repair/replacement would be $3506. 02. Dealership sent toyota corporate the information and requested that they repair be covered. Toyota corporate denied coverage of the repair. Was also instructed by toyota corporate that despite the fact they had requested that i take the car into the dealership, i owed $129. 95 for the mechanical inspection. The failure of assisted braking presents a significant safety issue. This issue was recognized by nhtsa in it's aforementioned investigation of identical failures in the 2007 toyota camry hybrid. I respectfully request that nhtsa initiate an investigation into the 07 highlander hybrid abs actuator. |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCLEAN, VA |
| VIN pattern | JTEHW21A770XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |