| Issue ID | 682317 |
| Internal NHTSA # | 10233537 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2007 |
| File date | 19/03/07 |
| Component | ELECTRICAL SYSTEM:BATTERY |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2007 toyota highlander hybrid. The contact stated that there was an issue with the 12-volt battery in her vehicle. On at least ten occasions, the 12-volt battery would not start. The contact would attempt to start the vehicle, but the ignition would not turn over. She heard of instances where other people's vehicles completely shut down while driving; therefore, she was concerned that it could eventually happen to her. She took the vehicle to the dealer four different times, but they could not duplicate the failure. The dealer charged the battery and released the vehicle back to the contact. The manufacturer stated that because the failure could not be duplicated, they could not assist. The current mileage was approximately 38,500 and failure mileage was approximately 10,000. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BISBEE, AZ |
| VIN pattern | JTEDW21A070XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |