| Issue ID | 968576 |
| Internal NHTSA # | 10502035 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2005 |
| File date | 08/02/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | In feb 2011 my toyota dealer, wilde toyota, installed 4 brand new tires on my 2005 highlander. They performed an alignment as well. Since then my steering wheel had been off centered. When i drive straight i have to hold my steering wheel slightly to the left. Wilde toyota tried to fix this issue 4 separate times without success. A toyota field tech came out to inspect the vehicle and stated that its set to factory specs. After he made some minor adjustments the steering wheel has to be held to the right side now instead of the left side in order to drive straight. The field tech declined to speak to me directly. I contacted toyota corporate. They are not allowing me to have a second opinion by another field tech. I feel that i am driving an unsafe vehicle. ## vin failed ## |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEWAUKEE, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |