| Issue ID | 768178 |
| Internal NHTSA # | 10312516 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2005 |
| File date | 11/12/09 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | 2005 toyota highlander hybrid. Driving to work in a blizzard on 12/11/09 all dash board lights went on. Dealership found that the sunroof housing failed causing $3,977. 16 worth of damage. Being out of warranty the dealer agreed to pay 2,000. 00. Toyota customer service another 1,500 and we paid 477. 16. We picked up the car on 12/24/09. On 2/2/10 we returned it after noticing a burn spot on each of the plastic head light covers. The dealer found both highbeam bulbs melted,and suggested i had overused them causing the intense heat that did the damage. I am concerned it could be a result of delayed water damage showing up. Our concerns with this car(which we purchased new in nov. Of 2005)goes back to 9/7/06 when the cruise control did not slow the car going down hills. On 2/28/07 we had brake and wiper blade issues. On 4/20/07 the blades locked during a downpour on the 5 freeway. I had to pull over in a panic. On 7/12/07 the cargo clip had to be replaced. On 9/10/07 that parking brake did not hold properly and there was a rattle from the right rear. On 11/6/07 we complained of squeaky brakes. Dealer tightened loose nuts and bolts on 4x4 assembly. On 4/1/08 the brakes were replaced @ 29,080 miles. On 10/22/08 the sound system failed and was replaced under warranty. Next week we are having the 5th set of tires put on this vehicle which has only 53,000 miles on it. The set to be replaced has only about 15,000 miles on them. They have a 60,000 mile warranty. |
| Vehicle Mileage at Failure | 52991 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RUNNING SPRINGS, CA |
| VIN pattern | JTEEW21AX60XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |