| Issue ID | 832415 |
| Internal NHTSA # | 10369990 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 01/05/10 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Heater control board that adjusts hot and cold on 2004 toyota highlander has malfunctioned. Adjustment for hot and cold no longer works. Will go from hot to cold and vice versa simply by driving the vehicle. Went on many forums and is a common occurrence will the 2004. Same problem with many people. Took into dealership and was told the part is 749. 00 and would be about $1000. 00 to repair with labor. Have had numerous recalls with toyota and believe this should be another. Don't think the consumers should have to pay for faulty equipment. Initially thought the vehicle just warmed up slowly but now believe this was the beginning of a more complex problem with heater board. Cannot get heat to work properly all the time. Have to take off know for hot/cold and wiggle the stick for the knob to get any heat and seldom does it stay hot for long. Have not gotten fixed yet but believe i will have to since i live in a cold weather climate. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDEN PRAIRIE, MN |
| VIN pattern | JTEEP21A740XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |