| Issue ID | 800843 |
| Internal NHTSA # | 10342202 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 09/07/10 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 toyota highlander. I have had an occasional problem with the vehicle hesitating and then lurching upon acceleration since i purchased the vehicle. The problem is becoming more frequent as the vehicle ages. I have mentioned it on several occasions when the vehicle was take in for service but the mechanic was not able to duplicate the problem. I have been using an independent mechanic for the last couple of years for my regular service on the car (the car has been a very good car other than the acceleration issue and has not needed anything other than regular service). I mentioned the problem to him on different occasions and at first, he was not able to duplicate the problem either. My husband mentioned it again when we took it in for the last service. This time when the mechanic drove the car he was able to feel the hesitation and subsequent lurching. He then put it on an analyzer which showed voltage spikes in the throttle body. He said to call toyota. We called toyota and were told that the vehicle needed to be taken to a toyota dealer. We took it to a dealer this morning and were told that they could not duplicate the problem again. I called toyota and filed a complaint (10070906470 and 1007090670 were the numbers i was given). They told me there was nothing they can do until a toyota dealer can duplicate the problem. I have since found hundreds of complaints online about the same issue by other 2004 highlander owners. I don't know where else to turn for help. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BARTOW, FL |
| VIN pattern | JTEDP21A440XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |