| Issue ID | 788303 |
| Internal NHTSA # | 10328900 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 07/03/10 |
| Component | TRACTION CONTROL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The check engine, vsc, trac-off lights appeared on my dashboard of my 2004 toyota highlander on or around march 7, 2010. On march 9, i went to my local mechanic whose toyota diagnostic machine informed them that since this vehicle had under 80,000 miles - it was still covered by my original warranty. I made an appointment with sunrise toyota, in oakdale, ny where i purchased this highlander. After showing sunrise toyota service rep: charles salvato the diagnostic printouts - he refused to address the problem because the previous mechanic inadvertently cleared the warning lights. They wouldn't accept the diagnostic printouts as proof of a problem nor would they agree to check-out or re-run the diagnostic test. After formally complaining, i did hear from a bob johnson at sunrise toyota who ask me to stop in. When i did stop by, i was told he was at an all day meeting. My distinct feeling is that they are hoping to let the clock run out (let the mileage go over 80,000) so that nothing has to be done. I am asking for nhtsa's assistance with this important safety concern. A concern, i feel,toyota is still responsible for. Thank you for your assistance in this matter. |
| Vehicle Mileage at Failure | 74400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKLYN, NY |
| VIN pattern | JTEGD21A240XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |