| Issue ID | 713970 |
| Internal NHTSA # | 10259942 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 19/02/09 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Wife was driving on clean dry road. Suddenly, the vcs light and traction lights came on the dashboard while alarm sounding came on as well. Car suddenly braked, brakes made a grinding sound, and car jerked to the right. Tried to drive forward and it would not go over 10mph. If the car did, the above happened again. Car was not drivable, and was towed to the nearest toyota dealership. The situation was very dangerous, as the behavior of the car, not controlled by my wife, the driver, could have easily caused an accident. Turns out, the dealership stated the steering angle sensor went on the car. First... The car only has 53k miles on it. This is not a 'wear and tear' part. This part should never go with only this many miles on it. Garbage. Second, the failure of this part causes a very dangerous situation on the road, as once it goes, the driver basically has no control over the car until it slows down to under 10 miles an hour. Toyota needs to stand behind their product, focus on the safety of the public, and issue a recall for this problem. I've researched this on the internet and there are many, many complaints and documented cases of this same problem happening on toyota vehicles. The dealership fixed the part for $700. Rip off. |
| Vehicle Mileage at Failure | 53217 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANDOVER, NJ |
| VIN pattern | JTEEP21A840XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |