| Issue ID | 572652 |
| Internal NHTSA # | 10145437 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 12/12/05 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I bought a 2004 toyota highlander in november of 2003 because my husband and i found out we were pregnant and needed a bigger car. Three months and 5000 miles later i had to be towed to the dealership because of a defect in a chip in the "motherboard." (some sensor defect that caused the asc mechanism to foul up.) anyway, on monday, the same thing happened again at 50500 miles, but this time the cause was a steering sensor actuator. Of course, the car is no longer under warranty. I raised cane because two major things have caused me to be towed to the dealership with barely 50000 miles on the car. They are paying for the cost of the parts but that's it. I truly believe toyota should have paid for the entire ordeal, including towing, labor and rental car because of my inconvenience and obvious defect in the car. Toyota is one of the highest quality brand names of cars and you don't expect to deal with these types of issues when buying one. I feel that they realize i have a defective car and have decided not to care. Now i don't trust the vehicle and want to trade it in for a non toyota car. Thanks for your time and consideration. *jb |
| Vehicle Mileage at Failure | 50556 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEBANE, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 23/11/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COX TOYOTA |
| Dealer's telephone number | 336-226-6361 |
| Dealer's city | BURLINGTON |
| Dealer's state code | NC |
| Dealer's ZIP code |