| Issue ID | 582632 |
| Internal NHTSA # | 10153101 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 23/02/06 |
| Component | STEERING:LINKAGES:ROD:RELAY:CONNECTING |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 toyota highlander v6. At 45,000 miles, i noticed a clunking sensation in my steering wheel. Long story short, toyota said it was a failed u-joint and had to replace my steering column assembly (part # 45220-48150) at a cost of $490 to me. Not covered by 5 yr/ 60000 mi drive train warranty or 3 yr/36000 mi either. I learned in an edmunds. Com highlander owners' chat room that i am not alone. Several people commented they have the same issue. The problem also occurs with camrys (which has the same chassis). The other owners complain of a long part backorder which sounds like this may be a widespread problem. Does this qualify for a recall and could i get my $490 refunded if so? Thank you. *nm |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KISSIMMEE, FL |
| VIN pattern | JTEGP21A640XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 13/05/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CENTRAL FLORIDA TOYOTA |
| Dealer's telephone number | |
| Dealer's city | ORLANDO |
| Dealer's state code | FL |
| Dealer's ZIP code | 32837 |