2004 Toyota HIGHLANDER Service Brakes, Hydraulic Power Assist Problems, Complaints and Defects, Recalls and Failures

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2004 Toyota HIGHLANDER Service Brakes, Hydraulic Power Assist Problems, Complaints and Defects

 Issue ID543871
 Internal NHTSA #10122365
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelHIGHLANDER
 Model Year2004
 File date15/05/05
 ComponentSERVICE BRAKES, HYDRAULIC:POWER ASSIST
Product type codeVEHICLE
 Description of the problemNo events led up to the failure. Wife drove car, brake warning comes up on dashboard, she pulled over. Wife called me on cell. I thought it w the parking brake. I told her to manipulate to clear the warning to no avail. Then i told her to open the hood to look at the brake cylinder. The brake cylinder had disconnected from its holder. A single pin holds it in place. This pin apparently broke causing the cylinder to fall over and release the brake fluid. The cylinder was layng over on its side dangling by two wires. My wife was about 80 miles from home visiting her parents. She thought she could drive home so it could be repaired by our dealer, dayton toyota in dayton, nj. I told her not to drive given that there was no brake fluid. If she had driven her stopping distances would have been a lot longer. We contacted aaa then a local toyota dealer - star toyota of bayside, ny. They arranged for a flatbed to bring the car to the dealership. The incident happened on a sunday so it stayed at a aaa service station overnight. Star toyota noted that they would work on it right away so my wife could drive home. They didn't work on it until wednesday when i had to go get the car. Star replaced the cylinder sub assembly, bled the system and replaced the fluid. My concern is how many other 2004 toyota highlanders are out there with this type of defect. As noted there was no reason for teh failure of the pin holding the brake fluid cylinder. I think there should be a warning to dealers to check for this problem.
 Vehicle Mileage at Failure19365
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWEST WINDSOR, NJ
VIN pattern JTEEP21A340XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase24/11/03
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeAWD
Transmission typeAUTO
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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