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2004 Toyota HIGHLANDER Power Train Automatic Transmission Problems, Complaints and Defects

Issue ID	502778
Internal NHTSA #	10090804
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2004
File date	10/09/04
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Product type code	VEHICLE
Description of the problem	I have owned a 2004 toyota highlander v6 4-wd vehicle since july 10, 2004. About two weeks ago i noticed there was some hesitation upon acceleration and on occasion the vehicle seems to down shift for no apparent reason. This is extremely dangerous when making a left-hand turn against traffic without a turn arrow or pulling out into any kind of traffic. Sometimes it will go - often times there is a 1-2 second delay. *ak i have also noticed on occasion that while driving on the highway, suddently the vehicle downshifts with no change in acceleration on the driver's part. This makes for a jumpy feel in what was originally a very smooth driving car. In addition, it is wreaking havoc on my mileage (am currently getting 17. 1 mpg even on the highway). I can see these problems leading to accidents and i've had a couple of close calls already. I also have teenaged drivers and there is no way i can feel they are safe driving this vehicle. I have had the car in two times in the last week. I am told that the highlander has a "unique shift pattern" and the technician didn't notice any hesitation problems. Upon leaving the dealership, i noticed hesitation right away. I suppose they are choosing to ignore these problems. The suggestion was that i speak to my salesman and maybe they would offer me a good deal on another model since i have just 2,000 miles on the highlander. What kind of solution is that? Furthermore, i went to this dealer's website and found several low-mileage highlanders for sale. This leads me to believe they have had to satisfy other owners by trade as well. Aside from that, nothing was done to rectify the problems.
Vehicle Mileage at Failure	1500
Number of Occurences	30
Source of the issue	NHTSA WEB SITE
City and State	MASON, OH
VIN pattern	JTEEP21A340XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	10/07/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	4WD
Transmission type	AUTO
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	KING'S TOYOTA
Dealer's telephone number	513 583-4333
Dealer's city	CINCINNATI
Dealer's state code	OH
Dealer's ZIP code	45249

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3BKDLB9X25F104654 KL1PJ5C55HK603064 WBA3D3106CF237771 431FS2425D1000311 JTDKARFU4K3084961 1FDFE4FS2HDC10336 WBANJ31000CP79415 WAUDT48H84K016786 19XFC1691JE601908 VSSZZZ1PZ9R011730 WBAVA71070VC17476 3FA6P0SU8HR191593

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2004 Toyota HIGHLANDER Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

2004 Toyota HIGHLANDER Power Train Automatic Transmission Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?