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2004 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

Issue ID	827517
Internal NHTSA #	10366129
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2004
File date	03/10/10
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Recently discovered two white melted bumps in the exact center of the headlamp casing where the daytime running lamp beams pass through the plastic. Have only had the vehicle since july 2010 and the incident occured during a 19 hour drive, most of which took place during daylight hours. Headlights were not turned on until sunset. Concerned that factory lights are hot enough to melt the plastic that is factory installed. Obvious defect, could cause fire. Impaired vision at night also a result as plastic is now permanently damaged. Also concerned that issue could worsen and hole could appear, causing rain and elements to come in direct contact with lighting system. Another obvious danger. Disengaging daytime lights is not an option, no control over overheating other to turn on headlights 100% of time. Also concerned with this solution, as defect could potentially be similar in these as well. Attempted to have dealer look at problem, however warrantly period has expired. After researching online, found several similar instances on models ranging from 2004-2007. Feel strongly that issue should be investigated as passenger saftey is at risk.
Vehicle Mileage at Failure	73000
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	BLOOMINGTON, IN
VIN pattern	JTEEP21A140XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?
Anti-lock brakes
Cruise control
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALWA2BK2LA743106 TMBBT61Z9C2186761 3N6DD23T3CK049095 W1K6G6EB0VA379138 2FMDK4KC4DBC50822 JKAZRCK10LA002635 WDB12322010134845 3PCAJ5LR3PF120265 WDD2221641A457992 1FDXE45S96HA12345 BNGG6P4T1MK000012 W1KAF4BB1RR237054

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2004 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2004 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?