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2004 Toyota HIGHLANDER Exterior Lighting Headlights Problems, Complaints and Defects

Issue ID	670390
Internal NHTSA #	10223780
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2004
File date	09/04/05
Component	EXTERIOR LIGHTING:HEADLIGHTS
Product type code	VEHICLE
Description of the problem	I have a 2004 toyota highland and believe there is a design defect or manufacturing flaw with regard to the lens covers to the headlights and fog light covers. Both have significant melting from the light bulbs. I am concerned that the vehicle will catch on fire. All products involved are original toyota parts. The lens covers each have a large (bigger than a quarter) circular spot where the melting took place from the inside out and there is a bubble on each. The same has happened with the fog lights and they are now cracked from the heat. I have contacted toyota and they will not fix, replace, repair the lens covers and say that there is no recall. I would imagine that anything melting on a vehicle has the potential to catch fire. This has been progressively getting worse over several years so the incident date is not exact. It is evident that eventually there will be holes in these covers from the heat/melting as the daylights run constantly and cannot be turned off.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MEDWAY, MA
VIN pattern	JTEEP21A840XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	18/02/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	AWD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	IRA TOYOTA
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA3VYCS1G5A26265 5LMJJ2HT5HEL02614 ZFBCFYET1GP382069 3GSCL537785637390 KNDPNCACXH7077231 LFWNHXPH9MAD00906 WDC1668242B208156 1J4B47H19BL633149 8X1STCS35DB002443 WP1AA2A28ELA04363 1FT7W2BT3KED16997 ZFBCFYCB1JP707210

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2004 Toyota HIGHLANDER Exterior Lighting Headlights Problems, Complaints and Defects, Recalls and Failures

2004 Toyota HIGHLANDER Exterior Lighting Headlights Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?