| Issue ID | 844365 |
| Internal NHTSA # | 10382783 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 15/02/09 |
| Component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOB |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 toyota highlander. The contact stated that the gps navigation system on the vehicle failed which caused the air conditioning, heat, defrost and the radio to fail. The contact had the vehicle inspected by the dealer and was told that the navigation system needed to be replaced; however, the dealer did not give an explanation of what caused the failure to occur. The failure mileage was 42,000 and the current mileage was 82,000. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RICHMOND, CA |
| VIN pattern | JTEEP21A040XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |