| Issue ID | 920274 |
| Internal NHTSA # | 10458512 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 23/06/11 |
| Component | EQUIPMENT:ELECTRICAL:AIR CONDITIONER |
| Product type code | VEHICLE |
| Description of the problem | Intermittent loss of ac when hits bumps. On 06/23/11 i took in my wife's 2004 toyota highlander to alamo toyota where they charge me $92. 72 to tighten or as they put it retorque bolts behind ac panel in which looking at it now there are no bolts behind panel there is one underneath the temperature control knob and screw on the side . They tighten that nut down on the control/temp knob and what it did it pulled away the circuit board and made contact with the three conductor on that ribbon cable behind the knob. Which was a quick fix which essentially stopped working (they broke off ) . I take it in again to alamo toyota and now they say its my compressor needs to be replaced for $1460. 00 plus tax i had already read the online fix , i explain to them and showed them pictures of the online fix. They said its the compressor. So i came home took it apart and found two of the wire on the ribbon cable broken off . I installed three new wire by soldering them replacing the ribbon cable. Ac is working again thanks to the that one person that put those pictures online of the fix this person he saved thousands of dollars for a lot of people out there. I thank him, and i will never deal with toyota again i also own a tundra and as soon as i can i will trade both in for something other then toyota. They are part of american greed. *js |
| Vehicle Mileage at Failure | 114520 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | JTEDD21AX40XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |