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2004 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects

Issue ID	709328
Internal NHTSA #	10255968
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2004
File date	20/05/08
Component	EQUIPMENT:ELECTRICAL:AIR CONDITIONER
Product type code	VEHICLE
Description of the problem	Tl*the contact owns a 2004 toyota highlander. The contact stated that the heat does not always work in the vehicle. She must toggle with the knobs in order for the heat to function properly. Oftentimes when the heating system was activated, it would blow cold air. In addition, when the cooling system was activated, it would produce warm air. The dealer stated that this was a consistent failure with the highlander, but no repairs could be made due to warranty stipulations. The manufacturer stated that they did not have any information or complaints pertaining to this type of failure. The failure and current mileages were less than 57,000.
Vehicle Mileage at Failure	57000
Number of Occurences
Source of the issue	HOTLINE VOQ
City and State	BURKE, VA
VIN pattern	JTEEP21A240XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5YJ3E1EB9MF915175 W0V7H9ED8J4142667 KMFJA17BPCC186825 5XYPHDA58HG270804 JMYLRV95WEJ710112 WMWZP32070T334118 WAUZZZF42MA061410 1GCEK14W6VZ162819 WAUZZZ8V4JA063466 5XYZKDAG7BG062125 3MW5R7J08L8B33132 1FUBCYBS48HAB5781

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2004 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects, Recalls and Failures

2004 Toyota HIGHLANDER Equipment Electrical Air Conditioner Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?