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2004 Toyota HIGHLANDER Electronic Stability Control Problems, Complaints and Defects

Issue ID	826705
Internal NHTSA #	10364915
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2004
File date	30/12/09
Component	ELECTRONIC STABILITY CONTROL
Product type code	VEHICLE
Description of the problem	Summary: on dec. 30, 2009, i experienced a malfunction in the electronic stability control system of my 2004 4cyl fwd toyota highlander suv. The malfunction is exactly of the nature described in the summary of findings following an odi investigation of malfunctions in the electronic stability control systems of 2003 toyota sequoia vehicles(nhtsa campaign id number 10v176000, nhtsa action number ea09006). Complaint: the malfunction in my highlander occurred when the vehicle started forward at very low speed after having been backed out of a parking space. The vehicle subsequently hesitated and surged during acceleration and the brakes were automatically applied and released as if the vehicle were experiencing a skid. Unlike the complaints considered in the odi investigation, however, the malfunction in my highlander did not self-correct. The vehicle was serviced the following day at acton toyota in littleton, ma, where the malfunction was corrected by resetting the on-board computer. The vehicle operated normally after the computer was reset. Since acton toyota was unable to identify a cause for the malfunction in the electronic stability control system, i had them replace the steering angle sensor as a precautiion on january 6, 2010. Action: based upon my experience, i think that a recall of 2004 4cyl fwd highlanders similar to that for 2003 sequoias should be undertaken.
Vehicle Mileage at Failure	51249
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	ACTON, MA
VIN pattern	JTEGD21A640XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?
Anti-lock brakes
Cruise control
Number of cylinders
Drive train type
Transmission type
Vehicle speed	3
DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

U5YHB516AAL201012 U5YHB511AAL214235 LCEPEVLP6S6003202 ZFABF13H4NJG34891 WDB2110201A963500 JTEZU14R358039065 1HTSDAAN41H335572 3GNCJNSB8HL280570 3KPFK4A74HE045341 1D8HB58T69F716583 KNADH4A34B6916817 1J4GK48K95W660512

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2004 Toyota HIGHLANDER Electronic Stability Control Problems, Complaints and Defects, Recalls and Failures

2004 Toyota HIGHLANDER Electronic Stability Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?