| Issue ID | 820777 |
| Internal NHTSA # | 10359218 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2004 |
| File date | 01/09/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | A 2004 toyota highlander signal light (safety item) is malfunctioning and when i took it to toyota dealer (darcars), i was told i have to change the navigation system (luxury item) which currently is working. I have no idea why they had to integrate these two functions when one is a safety and the other one is luxury items. Besides, it costs $6000 + labor + tax to change the navigation system. After intensive search on the internet i found out that toyota knows about the problem except they only cover the problem under the 36,000mile/3 year warranty. If this was a mileage related problem, i can understand even if two none related functions are interlocked, but this has nothing to do with mileage and we cannot drive without a signal light but we can without a navigation system. This problem started a month ago and i have tried to get a response from toyota and they are not giving me any response regarding this mater. |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVER SPRING, MD |
| VIN pattern | JTEEP21A840XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |