| Issue ID | 425577 |
| Internal NHTSA # | 10025966 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2003 |
| File date | 30/06/03 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | On the way home from the dealer we opened the rear windows slightly. The result was a pulsating pressure painful to the ears of all occupants. Increasing speed increased the painful effect we later learned was something experienced by all highlanders from 2001. The dealer said it was the "first" he heard of this phenomenon. Toyota customer relations said they were aware this happens when you open rear window(s) in a highlander and agrees that it should have been disclosed to us giving us an opportunity to purchase another model instead. At this point this condition is totally unacceptable and the dealer is giving us no indication they are going to do anything but hope i give up. To purchase a car for $30,000+ and be told not to open the windows is absurd. It is unfortunate i am being forced to go to arbitration when the car has such low mileage. I have since found out that the highlander is on the national lemon list. I hope this will help anyone considering the purchase of a toyota highlander.*ak |
| Vehicle Mileage at Failure | 1 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MATTHEWS, NC |
| VIN pattern | JTEGF21A530XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOWN & COUNTRY TOYOTA |
| Dealer's telephone number | 704-552-7600 |
| Dealer's city | CHARLOTTE |
| Dealer's state code | NC |
| Dealer's ZIP code | 28273 |