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2003 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

Issue ID	759667
Internal NHTSA #	10304304
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2003
File date	28/04/08
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	On monday, april 28, 2008 at approximately 7:45 a. M. Cdt, i drove my 2003 toyota highlander on to the employee parking lot at unigroup, inc. As i always did, i pulled up past my assigned parking spot, stopped, and put the vehicle in reverse to back into my space. When i moved my foot from the brake to the accelerator and turned the steering wheel to back into space 304, the suv suddenly accelerated at a tremendous speed, hit and bounced off the ford explorer parked in space 305 and then hit the subaru legacy wagon parked in space 317 immediately behind space 304. One witness who was in the parking lot at the time later told me that while he did not see the crash, he heard a huge roar of a motor and the crashing noise of the impact. The owner of the subaru also did not see the initial acceleration of the suv, but heard the tires screeching and turned in time to see my suv hit his subaru. Both of the two witnesses helped me load the back bumper of my highlander into the cargo area. Prior to going into the office, i checked the floor mat under the steering wheel, but could not see any indication that it in any way had moved. I am convinced that the only thing that stopped my highlander was the fact that it hit the two vehicles in spaces 305 and 317. Later that day (4. 28. 2008), i called toyota to report the incident. I was told by a representative by the name of barbara that there were no problems or recalls on the highlander, only the camry (this according to the nhtsa.) my report was given . There was extensive damage to my suv and the two other vehicles that were hit. Thus far, toyota has not acknowledged that my vehicle (2003 highlander) is included in the recall and since the vin # begins with a j, i am told that there is no problem with any vehicle made in japan. Therefore, i cannot even take it to a dealership for repairs. I am left in limbo with a defective toyota.
Vehicle Mileage at Failure	56546
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ARNOLD, MO
VIN pattern	JTEHF21A130XXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	08/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	1
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C4BJWAG2EL175778 5NMSHDAGXAH392118 VF7YD3MFB12C24653 WBA1H1107EVZ98768 WDC1660562A620537 LVMCAHEL3TDC11571 XW8ZZZ61ZEG062657 KMHDH4AE7BU102785 1N4AL3A98DC219390 2FMPK3J93KBC06742 1GKUKJE36AR238442 WAUZZZ8E68A003201

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2003 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2003 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?