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2003 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

Issue ID	745961
Internal NHTSA #	10290978
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2003
File date	10/06/09
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Throttle stuck open and continued to accelerate on my 2003 toyota highlander limited while driving north on rt 4 in calvert county, md. It was necessary to weave in and out of traffic until i could safely get off road. Had vehicle towed to nearest garage. Mechanic blamed throttle body assembly and cleaned. Drove vehicle home without incident. Throttle again stuck open next time i started vehicle and began to drive away from house. I had the towed vehicle to bayside toyota, prince frederick, md with throttle still stuck open for them to see what was occurring. Service manager said it was necessary to replace throttle body assembly which was bad. Replaced to the tune of $1,668. 74. Service manager, who suggested my floor mat may have pushed down throttle before tow truck arrived, said i was lucky to get the car to the garage since the worn throttle body assembly made driving dangerous. I sent a letter to toyota motor sales usa, inc, torrance, ca on 07/10/2009, and explained the incident, the possible dangerous results, and the high cost of repair. Toyota responded with an acknowledgment dated 07/25/2009, and said i could call their office if interested in discussing incident. I called and their representative said they had no record of similar incidents, and the vehicle had to many years and miles for a warranty consideration of a credit on the new throttle body assembly. I don't know if this conversation resulted in a record being made since i received a duplicate of the 07/25/2009 acknowledgement letter in 09/2009. Unfortunately, i was unaware of the throttle body assembly being a problem in toyota vehicles prior to the repair, and i did not request the old part be returned to me. I do have my copy of correspondence to toyota and their acknowledgment of receipt. Updated 06/14/10. *jb
Vehicle Mileage at Failure	112000
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	PORT REPUBLIC, MD
VIN pattern	JTEHF21A030XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	08/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	BAYSIDE TOYOTA
Dealer's telephone number	410-535-1500
Dealer's city	PRINCE FREDERICK
Dealer's state code	MD
Dealer's ZIP code	20678

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5NMSHDAGXAH392118 VF7YD3MFB12C24653 WBA1H1107EVZ98768 WDC1660562A620537 LVMCAHEL3TDC11571 XW8ZZZ61ZEG062657 KMHDH4AE7BU102785 1N4AL3A98DC219390 2FMPK3J93KBC06742 1GKUKJE36AR238442 WAUZZZ8E68A003201 1GKFC16J77J174082

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2003 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2003 Toyota HIGHLANDER Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?