| Issue ID | 545820 |
| Internal NHTSA # | 10124936 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2003 |
| File date | 26/04/05 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND |
| Product type code | VEHICLE |
| Description of the problem | Dt: the contact noticed while stopping at a red light she reached over to get something and hit the gear shift with her hand and with her foot on the brake the vehicle shifted from drive to neutral without pushing the button on the gear shift. Her concern is that if the car is in low drive, second gear or neutral it can be shifted, this defect can cause an accident. Contact called toyota, and they said this was a safety feature which was meant to do that. Consumer was never told by dealer that this was a feature of vehicle. She believed that this was very dangerous and was a safety issue.*ak consumer states vehicle does not shift into reverse without pressing the button. *sb |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SUCCASUNNA, NJ |
| VIN pattern | JTEGD21A330XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 27/09/03 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOWNE TOYOTA |
| Dealer's telephone number | 973-584-8100 |
| Dealer's city | LEDGEWOOD |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07852 |