| Issue ID | 931720 |
| Internal NHTSA # | 10467261 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2003 |
| File date | 15/07/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was taking a short drive on the freeway and first my a/c started blowing hot air and then the engine overheated. My toddler was in the car and i had to get over to the side of the road quickly and was stranded. It was dangerous and scary. The mechanic said the head gasket blew and that i have to get a new engine because there is a defect in the materials in 2003 toyotas that means the screws won't stay in the block. My car was carefully maintained, serviced and oil changes every 3,000 miles. This was a toyota!, and i was just getting back on my feet with new job after losing my job, and now i can't drive to my different job sites -- and buses can't cover what i need. I bought this car new when i was doing better financially and thought that as long as i kept it maintained, i'd have 6 years or more left of a running vehicle. I am just shocked that toyota won't take responsibility for this defect, nor will the service manager where i bought the car new even offer me a discount on the replacement engine or labor. He says there must be a recall ordered first. I'm a single mom hoping that toyota is made to take responsibility for their error, and that i'm not left without a car until i can save to buy a cheap used one. |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | JTEGD21A330XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 63 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |