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2003 Toyota HIGHLANDER Engine And Engine Cooling Exhaust System Problems, Complaints and Defects

Issue ID	781352
Internal NHTSA #	10323409
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2003
File date	30/03/10
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Product type code	VEHICLE
Description of the problem	My 2003 highlander heat gage indicated the engine was starting to get hot. I pull into service station to check coolant level and noticed coolant leaking on the ground. I waited for about 15 minutes to assure myself it was safe to take off the radiator cap. I could not see any coolant so, i purchased a gallon of pre-mixed coolant and poured in about 1/2 to 3/4 gallon to bring it up to full. I made the trip home without the car getting hot, but noticed the leak was still there. I had the vehicle looked at by a local toyota dealer and was told the car needed major repairs. There is a technical support bullitin on the engine in question. A 2. 4 litre (4 cylinder) engine common on camarys and highlanders. I feel toyota should have to repair this vehicle in light of the fact toyota has known of the design defect on other models (camary and highlanders). When i took the car in for repairs the service scheduler knew exactly what problem i was describing to him about my car. This indicated to me, toyota has informed their dealers of the problem or, they wouldn't have sent a service bullitin on the very fix to my cars problem. The service bullitin described (3) head bolts around the intake manifold would stretch and fail to seal the head thus, leak coolant. The bullitin even describes installing heli-coils in the (3) affected bolts to solve the problem. This appears to be another failure of toyota taking responsibility for known defects in their automobiles. I bought and paid for this vehicle in good faith on the reliability record of the toyota company's past record. I now feel i have been treated unfairly by this company. I would understand if this was an isolated occurance, but it is not and toyota knows this full well. Service bullitins don't get sent to all dealers for a single occurance. Please help !
Vehicle Mileage at Failure	163323
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GEORGETOWN, OH
VIN pattern	JTEHD21A830XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	08/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GKUKJE36AR238442 SALLSAA13DA194150 W1V44760513833662 PMHGP1840DD004586 WVGAV7AX9CW568688 WAUH3DGY1PA045429 WP0AA2A73JL111246 WDBRF40J13F399393 LS5A3DKE5TA223481 WDB2112871X183596 WBA1H1107EVZ98768 7FARW2H85JE071455

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2003 Toyota HIGHLANDER Engine And Engine Cooling Exhaust System Problems, Complaints and Defects, Recalls and Failures

2003 Toyota HIGHLANDER Engine And Engine Cooling Exhaust System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?