| Issue ID | 828476 |
| Internal NHTSA # | 10366566 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2003 |
| File date | 15/10/10 |
| Component | ENGINE AND ENGINE COOLING:ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My 2003 toyota highlander's temp gauge started going toward the h while driving about 30 mph. I turned the heat on in the car and that made the gauge go back down to normal. I took the car to a toyota dealership where i was told my head gasket was blown and i needed a new engine for about $8000! I took the car to an independent mechanic that told me the engine itself was fine but 3 bolts on the head gasket were stripped. The repair is costing an approximate $2500 to retap the holes and use different bolts. I had done some research and i found out that this is a known problem with the 2003 highlanders and toyota is not doing anything about it (i have the website info and complaints if needed). Many people who have purchased this year/make/model have spent thousands of dollars repairing this defect that toyota knows about but will not take care of. I called toyota national customer service and they gave me this website information to file a complaint (i have a claim number if you need it). I am very upset, actually outraged, that here we are again finding out that toyota has more issues with their vehicles and won't do anything about it. I bought this car because i thought toyotas were reliable. Please do something about this and help all of us who bought the 2003 highlanders recover the money we have spent on repairs to an obvious manufacturer's defective part usage. Thank you! |
| Vehicle Mileage at Failure | 95500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ISLAND LAKE, IL |
| VIN pattern | JTEGD21AX30XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |