| Issue ID | 792998 |
| Internal NHTSA # | 10332726 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 01/04/07 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | We have a 2002 toyota highlander which we purchased new in april 2002. The vehicle has about 39,000 miles. For the past 3 years the driver's side sun visor suddenly falls down and partially obstructs the driver's vision. It falls down at slow speed when the vehicle goes over bumps. It falls down on the interstate at highway speeds from vibrations - such as expansion joints in the road. It is usually just annoying but once in awhile it is very dangerous such as when your are passing on a two lane road it will suddenly drop down obstructing the driver's vision. I have looked on line and found this is a very common problem with the 2002 highlander. And it is very expensive to fix if you have the garage door remote built into the visor - as we do. About an $800 repair - with the majority of the cost being the part. I think this is a safety issue and these defective visors should be replaced by toyota. I don't know the exact date or mileage when this part started to fail so i estimated both. |
| Vehicle Mileage at Failure | 29500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SALT LAKE CITY, UT |
| VIN pattern | JTEHF21A720XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |