| Issue ID | 739949 |
| Internal NHTSA # | 10284745 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 01/08/05 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | Sunvisor on 2002 toyota highlander constantly falls down into driver's field of vision. Visor was replaced one time under warranty but problem has returned. Cost to repair per toyota dealer is $650 for parts plus labor - the visor contains a lighted vanity mirror and a homelink remote control so it is an expensive part to repair. The visor cannot be used in a 'partially lowered' position to block sun or reflections as it constantly falls into the 'fully lowered' position which obstructs the driver's field of view. The only way to keep the visor from sagging into the driver's field of view is to use tape or velcro to attach it to the ceiling. This prevents the visor from being used in the intended manner to block sun or reflections. This is a safety hazard because the driver can't prevent sunlight and glare from diminishing visibility. This increases the chance for accidents or hitting objects or pedestrians in the road. |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DANVILLE, CA |
| VIN pattern | JTEHF21A120XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |