| Issue ID | 1123693 |
| Internal NHTSA # | 10649404 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 01/10/10 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The drivers side sun visor no longer stays fully up. It stays 1/2 down which blocks visibility. It suddenly falls down further, blocking my view even more, especially when i brake (even light braking), change lanes or change vehicle speeds. After several times of getting scared when the visor suddenly flips down, i now have to use bungee cords or rubber bands to hold the visor up so that i can see. Unfortunately, that means that i cannot easily flip it down to block the sun, which is its purpose, and i live in "sunny california!" i have seen dozens of other people complain online falls about this safety issue over the past few years. My research a few years ago showed that the replacement for the visor was ridiculously over $800 (i think because it has a lighted mirror). My assumption is that it only needs a spring replaced and toyota should do this to protect its customers. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MISSION VIEJO, CA |
| VIN pattern | JTEHF21A520XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |