| Issue ID | 769726 |
| Internal NHTSA # | 10313787 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2002 |
| File date | 12/06/08 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2002 toyota highlander. The contact was driving 5 mph into a parking garage when suddenly, the vehicle accelerated. She attempted to engage the brake pedal to stop the vehicle and crashed into a tree. The contact notified the insurance company and they covered the repair cost. The contact was sore after the crash occurred due to minor injuries. Three weeks ago while parking the vehicle it surged forward and hit another vehicle. The manufacturer was notified and stated that they would send someone to inspect the vehicle and if there was something wrong with the vehicle they would reimburse her in 35 days. The contact is concerned about the safety risk and chose to rent a vehicle to drive. The failure mileage was 62,000. The current mileage was 75,000. |
| Vehicle Mileage at Failure | 62000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW ORLEANS, LA |
| VIN pattern | JTEGF21A920XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |